I'm upgrading a copy of our production database, so that I can work out what I'm going to need to do to upgrade the production version eventually.
So far, I have got RT up and working, imported a dump of the production database, and upgraded the schema (using rt-setup-database --action upgrade, and then applying the MySQL c 4.0->4.1 changes -- the latter step took a long time; more than 12 hours on our database) Once it was complete, I discovered that because the home page is now configured on a per-user basis, none of the users have anything displayed in their home page, and would need to go to preferences to set it up. Is "RT at a glance" not configured somewhere centrally with a default? If not, how do I add a default layout to all my users (of whom I have a couple of thousand, so doing this manually is *not* an option) Related to this: there doesn't seem to be a MyRequests type panel the users can choose in their home page. In our old version of RT, this was done with a local set of HTML elements in the home page, but clearly that's not the right approach now. Should I create a global saved search that does it, and then add that to all the default "RT at a glance" that he users will get? Many thanks in advance, Tim -- The Wellcome Trust Sanger Institute is operated by Genome Research Limited, a charity registered in England with number 1021457 and a company registered in England with number 2742969, whose registered office is 215 Euston Road, London, NW1 2BE. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
