On Jul 21, 2008, at 3:18 PM, Kenneth Crocker wrote: > Actually, "CreatorId" and "RequestorId" are not necessarily the > same. I may "create" a ticket, then modify it to show you as the > "requestor" and those two fields would reflect that difference. In > this case, Richard wants only those tickets where he is "still" the > requestor". Just a thought.
I read Richard's email to say that he can't use Requestor because he often assigns the Requestor to someone else after creating the ticket. >>> Searching by Requestor is not possible as I frequently set others >>> to be >>> the requestor. This seems to indicate that he wants Creator -kevin > On 7/21/2008 11:56 AM, Kevin Falcone wrote: >> On Jul 21, 2008, at 9:31 AM, Richard Hartmann wrote: >>> I was wondering if it's possible to search for all tickets created >>> by >>> me. The interesting tickets would be the one created via web >>> interface, but the ones created via email can be displayed, as well. >>> Searching by Requestor is not possible as I frequently set others >>> to be >>> the requestor. With 3.8, I can not bookmark the tickets, but that >>> is not >>> an ideal solution. >> Just search on Creator = 'yourusername' >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> Community help: http://wiki.bestpractical.com >> Commercial support: [EMAIL PROTECTED] >> Discover RT's hidden secrets with RT Essentials from O'Reilly >> Media. Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
