d'oh! Turns out the email was a "Could not load a valid user" message, and to solve my own problem found the function _NoAuthorizedUserFound to edit in lib/RT/Interface/Email.pm
Cheers, Paul > Hello, > > Is it possible to stop RT from sending "Permission Denied" emails out > when someone tries replying to or creating a ticket in a queue where > they don't have permission? > > Ideally I'd like these to just go to the site administrator, though > disabling them entirely would work too. > > (Running RT 3.6.6 and will be upgrading to 3.8.1 once out.) > > Cheers, > Paul _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
