Hi, On Wed, Jul 23, 2008 at 11:00 AM, Charles Duffy <[EMAIL PROTECTED]> wrote: > How do I stop RT replying to unknown users with the 'ticket creation > failed' message?
OK, I solved the problem by using a procmail recipe to dump all mail coming from unknown users to a file, rather than piping it to rt-mailgate. I now have to maintain this recipe separately, so if anybody has a better/simpler solution I'd be grateful to hear it. I suppose I could autogenerate the recipe based on information in the database... Thanks, Charles Duffy _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
