On Mon, Jul 28, 2008 at 15:07, Jesse Vincent <[EMAIL PROTECTED]> wrote:
> "Anything that starts discussion" What I would love to see: Info like email, realname etc Predefined queries for tickets that have the person as owner creator commentor replier someone who ever touched it. All of those with any status, open, new, deleted, etc etc. Then, I would like to see a count as in 'user x has n total tickets, m of which are new or open'. Medium ticket closing time or some such could also be useful. Richard _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
