That was it, I saw the segfaults in the error log. Thanks Ruslan!
On Sat, 2008-08-02 at 01:50 +0400, Ruslan Zakirov wrote: > It could be segmentation fault caused be perl and Text::Quoted module. > Update that module to the latest version available from the CPAN, > stop/start server. Check that RT server uses new version of the module > using Web UI -> Configuration -> Tools ->System Configuration. Test > ticket. > > On Sat, Aug 2, 2008 at 1:35 AM, Scott T. Hildreth > <[EMAIL PROTECTED]> wrote: > > Hello all, > > > > We are running 3.6.3 (soon moving to 3.8.x). One of the tickets in > > our system is not displaying the history on the Ticket Metadata page, > > even the History title doesn't show up. Other Tickets in the Queue show > > the History. All the transactions are in the db for that ticket #, so > > am not sure how the history display got turned off. Any ideas on how > > this could occur? > > > > > > Thanks, > > Scott > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com > > Commercial support: [EMAIL PROTECTED] > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > > > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com