On Aug 5, 2008, at 4:54 PM, Kevin Falcone wrote: > What version of RTFM? Have you tried RTFM's trunk which has > had a few bugfixes for 3.8? What errors are in your log?
No errors in the log. RTFM-2.2.1 > You also don't say what kind of RTFM setup you have, or how > you're including the articles. I can think of several different ways > to select an article for inclusion. I think it's a pretty basic setup. I've tried the three methods of including an article while responding to a ticket: "search, then clicking go next to one of them", the "include input" and the "dropdown" options. Thanks for the help.. Cheers, -j _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
