Hey Leo, I was having the same problem and got it figured out yesterday
I changed this: @MailPlugins = qw(Auth::MailFrom Filter::TakeAction); To this: Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction)); At the suggestion of Kevin Falcone and then my CommandsByMail started working properly again. Hope that Helps :) Greg Evans Hood Canal Communications (360) 898-2481 ext.212 ________________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Leo Gorauskas Sent: Wednesday, August 06, 2008 12:43 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] CommandByMail not working in RT 3.8 I upgraded our RT from 3.6.6 to 3.8 and the CommandByMail extension has stop working. I found the updated version posted by Kevin Falcone at CPAN; 0.06. I followed the instructions to get it setup with 3.8, but it is still not working. Any help is welcome. Thanks, _ | | __ _ | |/ _` | Leo Gorauskas | | (_| | Systems Administrator |_|\__, | Redwood Toxicology Laboratory |___/ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com