Hello all, I was wondering how one might successfully, and upgrade-friendily tweak the layout of custom fields on the create ticket page? I checked the wiki and archives, and came across some discussion circa 3.6 about changing from CF-# IDs to CF field name classes, but that's about it. Likewise, I'm not sure how one is supposed to use the IDs to sanely change the layout given that they are applied to table rows. I've got 24 custom fields in my queue, and although the alphabetical sort is not impossible to use, it is not nearly as convenient as it could be... Or maybe I should just redirect RT users to my external ticket creation page? http://cambenergy.org/newForm.html
On a related note, anybody know why single select value fields are shown as giant boxes instead of sleek drop-downs? -- Cambridge Energy Alliance: Save money & the planet
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
