Pedro, Based on our offline conversation, I think the first thing issue that needs to be tackled is why you can't access your db properly in the 3.8 world. Unfortunately I'm not smart enough to answer that, but maybe I can help troubleshoot with you. I too moved my RT installation to a new server (3.6.3 to 3.8.0 to 3.8.1). Prior to me upgrading the db, I was able to successfully access my new 3.8.0 installation and view my tickets. I imagine you should be able to also. I'm going to throw out some basic things (please do not take offense), do you have all the dependencies met for 3.8.1? Did you update your RT_SiteConfig.pm with your db name (I think you are using a different name from the default).
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pedro Bomente Filho Sent: Tuesday, August 19, 2008 4:03 PM To: RT Users Subject: [rt-users] Upgrade database from 3.6.1 to new server running RT3.8.1 Hi people, Can anyone help me to upgrade database from RT 3.6.1 to new server RT 3.8.1? I don't know what I'm doing wrong. How can I do it? I only found documentation to upgrade an existing server. Thank you, Pedro Bomente _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
