On 2008/08/25 16:08, Jerrad Pierce <[EMAIL PROTECTED]> wrote:
> Alas, no. When I last I asked I was told it was a design feature. But it
> does seem mighty useful,
> as it would allow for OCR and indexing of attachments. I'd planned on
> attempting this once I got the more important parts of our setup functional.
I'm using the following perl script to get a pgp-encrypted attachment
from a ticket to the local disk and decrypt it. If you want to do
OCR, then you probably want other mime-types, but this should give
you some ideas.
#!/usr/bin/perl -w
#
# Otmar Lendl <[EMAIL PROTECTED]>
#
# Get encrypted file from Ticket and decrypt it
#
my $t = shift;
die "Usage: $0 ticketnum" unless ($t =~ /^\d+$/);
my $att = `rt show ticket/$t/attachments`;
foreach (split(/\n/,$att)) {
# 621: parsed_logs.zip.asc (application/pgp-encrypted / 358.4k),
# print "Got $_\n";
if (/\s(\d+):\s([\w.]+)\s\(application\/pgp-encrypted/) {
my $fn = $2;
my $a = $1;
if ( -e $fn ) {
print STDERR "$fn exists, skipping\n";
} else {
system("rt show ticket/$t/attachments/$a/content >
$fn");
system("gpg $fn");
}
}
}
/ol
--
-=- Otmar Lendl -- [EMAIL PROTECTED] -=-
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
