Okay I have some progress but more questions.

When I use only this line for my GPG options I get the options in my queue to 'sign by default' and 'encrypt by default'.

Set(%GnuPG, Enable=>1, OutgoingMessagesFormat=>RFC, EncryptDataInDb=>0,);

What I did was as root , create a gpg key using the email address that I am sending in to. As for the name I didn't k now what to put so I used the name prior to the @ of the email address.

But when I send tickets in that are encrypted, it doesn't send responses because of these errors.

[Mon Aug 25 15:51:29 2008] [info]: <rt-3.8.0-20903-1219679489-1116.31-3-0@<removed>> #31/370 - Scrip 3 On Create Autoreply To Requestors (/usr/local/rt-3.8.0/bin/../lib/RT/ Action/SendEmail.pm:302) [Mon Aug 25 15:51:30 2008] [warning]: gpg: WARNING: unsafe ownership on homedir "/usr/local/rt-3.8.0/var/data/gpg" (/usr/local/rt-3.8.0/ bin/../lib/RT/Crypt/GnuPG.pm:546) ** This shows up after I made the directory writable as I was getting errors that it couldn't create temp files ** [Mon Aug 25 15:51:30 2008] [error]: gpg: keyring `/usr/local/rt-3.8.0/ var/data/gpg/secring.gpg' created
gpg: keyring `/usr/local/rt-3.8.0/var/data/gpg/pubring.gpg' created
gpg: no default secret key: secret key not available
gpg: [stdin]: sign+encrypt failed: secret key not available (/usr/ local/rt-3.8.0/bin/../lib/RT/Crypt/GnuPG.pm:547) [Mon Aug 25 15:51:30 2008] [info]: <rt-3.8.0-20903-1219679489-268.31-4-0@<removed>> #31/370 - Scrip 4 On Create Notify AdminCcs (/usr/local/rt-3.8.0/bin/../lib/RT/Action/ SendEmail.pm:302) [Mon Aug 25 15:51:30 2008] [info]: <rt-3.8.0-20903-1219679489-268.31-4-0@<removed>> No recipients found. Not sending. (/usr/local/rt-3.8.0/bin/../lib/RT/Interface/Email.pm:337) [Mon Aug 25 15:51:30 2008] [info]: Ticket 31 created in queue 'General' by charlier@<removed>.com (/usr/local/rt-3.8.0/bin/../lib/RT/ Ticket_Overlay.pm:659)

But when I try to offer RT the creds it may need to put the passphrase in, it no longer gives any encrypt options. This is what I'm using for that.

Set(%GnuPGOptions, homedir=>'/usr/local/rt-3.8.0/var/data/gpg','-- passphrase'=>'passphrase secret');

Any advise here?

Charlie

On Aug 23, 2008, at 12:16 AM, Ruslan Zakirov wrote:

On Sat, Aug 23, 2008 at 5:11 AM, Mario A. del Riego
<[EMAIL PROTECTED]> wrote:
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Ruslan Zakirov escribió:
|> You don't have to generate keys for users. Either you can import his
|> key or use keyservers.

Ok, you dont have to... but when 'myuser' sign or encrypt a comment on a
ticket, How RT get his private key? I can't understand that...
content is encrypted using recipients' public keys. content is signed
using queues' private keys.


(I guess when you say 'import his key' is his public key)

Thanks.

- --
A\C Mario A. del Riego
Unidad de Recursos Informáticos
Facultad de Ingeniería - UdelaR
"La Universidad no puede ser un depósito indiferente de sueños
y frustraciones personales..." Dr. G. Perera
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.9 (GNU/Linux)

iEYEARECAAYFAkivY6sACgkQB6f+NSnOywSgugCfahvdUIHtHdGw9koVMAvLxETX
Hh4AoNYs/Cmvbn55nXVHSQY2MwfJW9MC
=h/OP
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