I think you haven't deleted RTFM 2.2. Layout of files have been changed and now new plugins live in its own directory local/plugins/<plugin name>, however old local/lib and other local dirs are used to give you way customize RT and even plugins. So files that still there (from RTFM 2.2) override files of RTFM 2.4 in local/plugins/RT-FM dir.
You can delete: 1) local/RT/FM* 2) share/html/Callbacks/RTFM* 3) get RTFM package, in its root there is MANIFEST file that list all files in the package. You can delete most of them from RT's dirs... If you're afraid to delete more then you should then you can just install clean RT 3.8.1 with RTFM 2.4.0 into another dir near. And then just switch web server. Clear? On Thu, Aug 28, 2008 at 9:14 PM, Steve Hopps <[EMAIL PROTECTED]> wrote: > I get the following error when trying to create new tickets since installing > RTFM 2.4.0 over RT 3.8.1. I had RTFM 2.2 working on RT 3.8.0, and 3.6.6 > > RT::FM::Article::LoadByInclude Unimplemented in HTML::Mason::Commands. > (/opt/rt3.8/local/plugins/RT-FM/html/Callbacks/RTFM/Elements/MessageBox/Default > line 52) > > Any thoughts? I'm somewhere between novice and intermediate when it comes to > these things, but this has me a bit stumped. Do I need to perhaps update > Mason? > > -Steve > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
