On Fri, Aug 29, 2008 at 9:49 PM, Charlie Reddington <[EMAIL PROTECTED]> wrote: > Here's what I have done so far... > > I have a key setup for my [EMAIL PROTECTED] I have added my public > key to this one and have added helpdesk's key to my own. I have on the > RT side added my key to be fully trusted. > > When I send an email into the helpdesk it goes into the ticket > encrypted. From here I do not understand how to go about decrypting > this message so the staff can see it. I also do not have any useful > messages in my apache error logs any more about this, it looks like > everything is fine from that point of view. > > As root I have gone under preferences and see a category for > 'cryptography'. I imagine I need to find a way for me to choose which > key to use to decrypt messages but I have no idea how to get this > working. > > Here's my GPG config options in RT_SiteConfig.pm > > Set( %GnuPG, > Enable=>1, > OutgoingMessagesFormat=>'RFC', > AllowEncryptDataInDB=>0, > '--passphrase'=>'removed', > ); > Set(@MailPlugins, 'Auth::MailFrom', 'Auth::GnuPG', > ); > > Any one want to chime in on what is the next step from here? RT logs with debug level enabled.
> > Thanks, > > Charlie > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
