there are some DB maintenance scripts you need to run. read the install README file. this happened to me, too :)
----- Original Message ----- From: Marco Avvisano <[EMAIL PROTECTED]> Date: Thursday, August 28, 2008 6:16 Subject: Re: [rt-users] RT requiring login for every click To: Ruslan Zakirov <[EMAIL PROTECTED]> Cc: rt-users@lists.bestpractical.com > > I have the same problem but not for every click > > RT 3.8.1 > Mysql 4.1.22 > OS: Linux 2.4.21-37.ELsmp > > any suggestions > > thanks > > Marco > > ----- Original Message ----- > From: "Ruslan Zakirov" <[EMAIL PROTECTED]> > To: "Mark Hazen" <[EMAIL PROTECTED]> > Cc: <rt-users@lists.bestpractical.com> > Sent: Wednesday, August 06, 2008 10:34 PM > Subject: Re: [rt-users] RT requiring login for every click > > > >I saw your followups on this issue, but I want to comment this. > > > > Yes, these fixes I was talking about have been integrated into 3.8.0 > > and as well several fixes would be in 3.8.1 (3.8.1rc1 is > available at > > this moment for download from our server). > > > > Affects: RT on mysql 4.1 and newer with utf8 as default DB charset > > WHEN RT's DB was created, changing mysql options would not > help much > > > > Symptoms: constant login requests on every action > > > > Check: change session handler to Apache::Session::File, if problem > > goes away then it's this issue. > > > > Otherwise issue is different and needs more investigation. In this > > case (according to Mark's further comments) situation is different. > > > > Hope this would help isolate different problems in future. > > > > On Tue, Aug 5, 2008 at 5:24 AM, Mark Hazen > <[EMAIL PROTECTED]> wrote: > >> Hiya folks, > >> > >> I saw this mentioned on the list a couple months back, but > under Gentoo, > >> and while the issue was related to the MySQL language > configuration,>> there was a note from [EMAIL PROTECTED] stating that this > was an issue related the > >> default charset setting for MySQL (under Gentoo, though) > which had been > >> addressed for the next release (under 3.6, so it'd be > incorporated into > >> 3.8 I'm guessing). > >> > >> When a user (admin user in this case) logs in, they get the > home page, > >> but any subsequent clicks bring the login page up again. The > system and > >> Apache logs don't reveal any errors, just a successful login > message>> when the logins are made. > >> > >> I've checked the database and the cookie, and the RT_SID is > identical>> and being updated with each request. We did have > default-character-set > >> as utf8 as recommended for Dovecot on the same machine, but I've > >> commented that out and restarted all associated services, and > we still > >> have the multiple login requests. > >> > >> I'm attaching my my.cnf file below in case that's the > culprit; I do > >> appreciate any suggestions that might help here. > >> > >> > >> Environment: > >> RT: 3.8.0 > >> OS: Oracle Linux > 5.2 (RHEL5 equivalent) > >> DB: MySQL 5.0.45 > >> Web Server: Apache/2.2.3 > >> > > > > [snip] > > > > -- > > Best regards, Ruslan. > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com > > Commercial support: [EMAIL PROTECTED] > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly > Media. > > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly > Media. > Buy a copy at http://rtbook.bestpractical.com >
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com