On Aug 30, 2008, at 12:32 PM, Nathaniel Griswold wrote: > Hi, > > I'm running an rt-3.8.0 instance (upgraded from rt-3.4.4). I have a > problem with granting unprivileged users rights.
This seems like there's a reasonable chance that it's either a mason cache issue (rm -rf var/mason_data/obj/ and restart apache) or a data issue. It feels like you might want to instrument Princpal_Overlay.pm to see what data it's getting passed. -j > > > When i try to "Let this user be granted rights" in the "Access > Control" panel of the user modification page i get the following error > in my browser: > --- > Can't call method "HasMemberRecursively" on an undefined value at > <rtpath>/bin/../lib/RT/CachedGroupMember_Overlay.pm line 221, line > 1662. > --- > > And the end of my apache error_log looks like this: > --- > [Sat Aug 30 19:22:48 2008] [warning]: Use of uninitialized value in > string eq at /p/condor/software/rt-3.8.0/bin/../l > ib/RT/Principal_Overlay.pm line 98. > (/p/condor/software/rt-3.8.0/bin/../lib/RT/Principal_Overlay.pm:98) > [Sat Aug 30 19:22:48 2008] [warning]: Use of uninitialized value in > concatenation (.) or string at /p/condor/software > /rt-3.8.0/bin/../lib/RT/Principal_Overlay.pm line 127. > (/p/condor/software/rt-3.8.0/bin/../lib/RT/Principal_Overlay.p > m:127) > [Sat Aug 30 19:22:48 2008] [crit]: Found a principal () that was > neither a user nor a group (/p/condor/software/rt-3. > 8.0/bin/../lib/RT/Principal_Overlay.pm:127) > [Sat Aug 30 19:22:48 2008] [crit]: Transaction not committed. Usually > indicates a software fault.Data loss may have o > ccurred (/p/condor/software/rt-3.8.0/bin/../lib/RT/Interface/Web/ > Handler.pm:198) > --- end apache error_log > > > Does anyone have any ideas as to what might be causing this? I've > searched around but no one else seems to have had the problem. The > same thing happened when i tested it in rt-3.8.1rc5. I've not yet > tried rt-3.8.1 > > Thanks > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
