rt-users, I recently upgraded from 3.6.5 (MySQL 4.0.21) to 3.8.1 (MySQL 5.0.45), using the following --
/opt/rt3/sbin/rt-setup-database --dba root --action upgrade perl etc/upgrade/schema.mysql-4.0-4.1.pl rt3 (and applying the output) Everything appears to be fine with respects to incoming tickets, ownership, etc. No obvious errors appear in any logs. Authentication is handled by mod_authnz_ldap. One queue in particular, "Support" has no privileges enabled for the Everyone role. Unprivileged users, which are manually created, have CreateTicket privileges. Prior to the 3.8.1 upgrade, incoming e-mails from unknown users were rejected with the appropriate "No permissions to create tickets in queue Support". Only e-mails from existing Unprivileged users would generate tickets. After the 3.8.1 upgrade, any incoming e-mail causes a user to be "auto-created by form submission" and the ticket to be created in the appropriate queue, disregarding any permissions for the queue. (This is bad.) Auth::Mailfrom appears in 'Admin/Tools/Configuration.html', which as best I understand it, should check the Queue permissions and reject the e-mail appropriately. It doesn't appear that this is occurring. No obvious errors for Auth::Mailfrom appear in any of the logs (error_log, ssl_error_log, maillog, messages). If there's a workaround, e.g. disabling the auto-creation of users, that would work just as well. Any thoughts are appreciated. I'm at a loss for the moment. Thank you for any assistance or insight. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
