I am working on a tool that, for varoius reasons, need to use the web-available REST interface for its operations. I am currently pulling hairs, due to the fact that all examples I am able to find on using REST, refers to using Perl and the RT::Client:REST module or variations..
I am perfectly able to do a POST request on https://rtserver/REST/1.0/edit with ContentType: form-data and the follwing POST data: id: ticket/12345 status: open owner: newowner priority: 3 .. and thus changing ticket 12345 from a "new" ticket, with owner "Nobody" and priority '' to the new values (open/newowner/3) What I am now trying to achieve, is adding transactions, i.e. adding a comment to the ticket, and I hope to be able to do this using the REST interface over HTTP or HTTPS, as I do not have the option of doing this using Perl-code or CLI. Can anyone help me add Comments or Correspondence to RT tickets using HTTP POST forms? -- Jon Langseth, Systems/network administrator, IT-Tjenesten, Høgskolen i Gjøvik (Gjøvik University College) - http://www.hig.no Direkte(direct): +47 61135156 Mobil(cell): +47 95492540 IT-Tjenesten: +47 61135300 Sentralbord: +47 61135100 Fax: +47 61135301 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
