I am right with you. It's like there is a missing step somewhere. Have you found anything?
On Thu, Sep 11, 2008 at 12:04 PM, calvin chiang <[EMAIL PROTECTED]>wrote: > Hi All, > > ubuntu server 7.10 > apache 2.2.4 > RT 3.8.1 > perl v5.8.8 > > this is my first posting, so let me know if i've done anything against > protocol. > > Ok, so i've had an installation of RT3.6 (from source - i didnt know it was > in repository) running for about 3 weeks now, no worries. And i saw that i'd > missed the upgrades provided with v3.8, so i've attempted to install this on > a virtual machine for deployment in a virtual environment. > > the install for RT3.8.1 though seems much harder/messier. everything went > well, following from the readme in the .tar.gz package, until i got to the > Web Installation section. > > Now i've been using linux now for 6months, and apache virtual hosts do my > head in. i didnt find the instructions in the readme particularly clear > either... > > so.. in my ..apache2/sites-available folder i've left the 'default' file, > and added another one for the RT site called example.com.conf (historical > reasons) and dumped in the config listed in the readme (see bottom of this > post). then i a2ensite'd it and restarted apache > > result? > > error 500 when i browse to the site (using lynx on the local machine, I've > also set a mapping from example.com to 127.0.0.1 in /etc/hosts) > > now, if i comment out the bit in the virtual hosts file that says: > > <Location /> > SetHandler perl-script > PerlResponseHandler RT::Mason > </Location> > > then when i go to the site with lynx, i get the RT webdir, but with the > warning message saying i havent installed lib_perl/fastcgi etc > > so i guess i'm missing either one of the perl modules... though i'm sure i > got all of them when i did the make test during the install.... > > .... > > STUFF I'VE TRIED > * i've tried updating mod_perl to the latest > version<http://search.cpan.org/%7Epgollucci/mod_perl-2.0.3/> > , but i couldnt get this to run because it was looking for something in > httpd.conf instead of apache2.conf (where ubuntu puts all the conf stuff) > * i've tried removing the all the info from the 'default' file from > ../apache2/sites-available and replacing it with the config from the README as > per this > post<http://www.gossamer-threads.com/lists/rt/users/77770?page=last>(and > removing the example.conf entry) > * i've tried reinstalling HTML::Mason from CPAN > > so yeah.. would appreciate any help on this one.. as i'm way out of my > depths.. > > Cheers, > > ps here's the config i've been using from the README file: > > mod_perl 2.xx > ------------- > > WARNING: mod_perl 1.99_xx is not supported. > > Add a few lines to your Apache 2.xx configuration file, so that > it knows where to find RT: > > <VirtualHost example.com> > ServerName supportrt.ourdomain.com > > DocumentRoot /opt/rt3/share/html > AddDefaultCharset UTF-8 > > # optional apache logs for RT > # ErrorLog /opt/rt3/var/log/apache2.error > # TransferLog /opt/rt3/var/log/apache2.access > > PerlRequire "/opt/rt3/bin/webmux.pl" > > <Location /NoAuth/images> > SetHandler default > </Location> > <Location /> > SetHandler perl-script > PerlResponseHandler RT::Mason > </Location> > </VirtualHost> > > -- > Calvin Chiang > Network Admin > Utilyx > 1st Floor, 55 North Wharf Road > Paddington > London, W2 1LA > Tel: 020 7087 8673www.utilyx.com > > > ______________________________________________________________________ > "Utilyx" is the trading name of "Utilyx Limited" and "Utilyx Risk > Management Limited" (URML). 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