Hi all,
At this moment i have this template:
RT-Attach-Message: yes
Helpdesk Correspondent: {$Ticket->OwnerObj->EmailAddress} (Tel.:
{$Ticket->OwnerObj->WorkPhone})
{$Transaction->Content()}
--
{$RT::WebURL}Ticket/Display.html?id={$Ticket->id}
{$Ticket->OwnerObj->EmailAddress} gives me the email address of the ticket
owner, but I want to use the email address of the person who is actually
entering an answer.
Can someone help me with this?
Is there a list available online of variables I can use in the template
changer?
Best regards,
Bertel
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