Am 22.09.2008 um 15:17 schrieb Gabriel Cadieux: > hi all, > > this is my first post to the list, i hope it'll get through properly.. > > i tried searching the archives but found nothing related to this > issue; > i finally got RT loading up in the browser, it prompts me for > username/pass, > i can manage to login with the root account, but every single time i > click > something to change pages, it requests authentication all over again! > > this is driving me nuts, every single thing i try to do in the > interface > causes this (the functionality is fine mind you, it's just annoying > and > a bit too clumsy for production to have to re-enter credentials > every single page).
I assume you use MySQL. A lot of people who didn't set up all the tables correctly (or upgraded older ones not correctly) had this problem. Personally, I use PostgreSQL and I must say that the upgrade to 3.8.1 was the one that caused the least pain (we started with 3.4.something, moved to 3.6.3 and then I lifted it to 3.8.1, moving from FreeBSD5.4 over 6.2 to 7.0 eventually). It just took a lot of time because the the box is now old and slow ;-) The only problem is the large amount of dependencies that RT carries (FreeBSD installs well over 110 perl modules alltogether). I make a copy of the box in VMware and dry-run the upgrade there. So far, this has worked very well. cheers, Rainer _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com