Thanks for the tips.  From searching last night, I found several sites
that appear to use RT and single-sign on, but everything is so outdated.
Plus, any method using NTLM for Microsoft Active Directory will break
using Windows Server 2008 (NTLMv2) (Confirmation anyone?)

Maybe the RT::Authen::ExternalAuth and RT::Authen::CookieAuth is the way
to go.  The extra LDAP field mappings and allowed/restricted groups are
nice features. 

Helpful links I found.  pass through authentication single signon ldap
authentication 
http://blank.org/memory/output/rt-ad-sso.html 
http://mywheel.net/blog/index.php/mod_ntlm2-on-apache-22x/ 
http://wiki.bestpractical.com/view/LdapOverlay 
http://www.justatheory.com/computers/programming/perl/rt/ldap_auth.html



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