Hi all, I was wondering if there is a way to present a link to each user, depending on what is in a ticket.
What I mean boils down to, in Perl/RT pseudocode: print "http://foo.org/".get_user_data(__CURRENTUSER__)."/".__CF.BAR__ if (__CF.BAR__); This should then be shown in all ticket details. The background is that I want users to be able to just click a link and have our Asterisk call from their extension to whoever is in the CF. Thanks, Richard _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
