Oops. OK, I see what I missed. After creating the user custom field, you have to "select" it by going to Global->Custom Fields->Users.
So it works now -- whew! Thanks, David Kenneth Crocker <[EMAIL PROTECTED]> wrote on 10/02/2008 01:37:01 PM: > David, > > > This will seem stupid, but did you also "Apply" the CF's to those > queues and do the users that want to see them have access rights to > tickets in those queues. I only ask because sometimes when it seems > impossible for a certain a problem to occur, it is usually the result of > a simple oversight (ie. the logic is correct in the code but a > semi-colon was missing, etc.). Just checking and hope this helps. > > > Kenn > LBNL > > On 10/2/2008 10:28 AM, David Chandek-Stark wrote: > > > > I'm totally stumped on this one ... > > > > I added three new custom fields for users, but they are not displaying > > on the user create or modify pages, although other previously created > > CF's are. I have the SuperUser permission and the new CF's are > > definitely enabled. No errors are being written to the RT or Apache > > logs. I even tried explicitly granted the SeeCustomField and > > ModifyCustomField permissions to privileged users -- still no display > > and no errors. > > > > Thanks, > > David > > > > > > ------------------------------------------------------------------------ > > > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com > > Commercial support: [EMAIL PROTECTED] > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com >
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