I am setting up my first new queue since upgraded to 3.8.1 and have run into an odd issue.
The queue is setup, my user (SuperUser) can see it in Quick Search, can open/view tickets, but the queue does not appear in the 'New Ticket In' list of queues. Also when I select Basic on a ticket in the queue the queue name is set to - and the name of the queue the ticket is in does not appear in the list. I as a test I have granted every permission possible at the global/queue/group/user level for my account, but to no effect. Suggestions? Thanks, Todd _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
