Hey Kenn, > If you have a scrip that modifies ticket data that is ALSO set by > default RT code, you need to make the "STAGE" of the scrip in batch > mode. That should do it. I've had that problem before and that fixed it.
No it doesn't :-/ Still thank you for your help. Any other idea, anyone? How can I unset the due date during creation when ususally it is set to 7? (Which is the configuration that is set in the queue basics). Thanks a lot. Violetta -- Vorstand/Board of Management: Dr. Bernd Finkbeiner, Dr. Florian Geyer, Dr. Roland Niemeier, Dr. Arno Steitz, Dr. Ingrid Zech Vorsitzender des Aufsichtsrats/ Chairman of the Supervisory Board: Prof. Dr. Hanns Ruder Sitz/Registered Office: Tuebingen Registergericht/Registration Court: Stuttgart Registernummer/Commercial Register No.: HRB 382196 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
