Attached is a patch for displaying this information with the ticket.
I find it more useful to show this here, as a of recipients reminder for users.
--
Cambridge Energy Alliance: Save money & the planet
--- share/html/Ticket/Elements/ShowPeople 2008-08-30 19:22:14.000000000 -0400
+++ local/html/Ticket/Elements/ShowPeople 2008-10-10 18:55:00.000000000 -0400
@@ -56,13 +56,26 @@
</tr>
<tr>
<td class="labeltop"><&|/l&>Cc</&>:</td>
- <td class="value"><& ShowGroupMembers, Group => $Ticket->Cc, Ticket => $Ticket &></td>
+ <td class="value"><& ShowGroupMembers, Group => $Ticket->Cc, Ticket => $Ticket &>
+% while (my $watcher=$ccMembers->Next) {
+Q: <a href="<%RT->Config->Get('WebPath')%>/Admin/Users/Modify.html?id=<%$watcher->MemberObj->ObjectId%>"><%$watcher->MemberObj->Object->Name%></a><br/>
+% }
+ </td>
</tr>
<tr>
<td class="labeltop"><&|/l&>AdminCc</&>:</td>
- <td class="value"><& ShowGroupMembers, Group => $Ticket->AdminCc, Ticket => $Ticket &></td>
+ <td class="value"><& ShowGroupMembers, Group => $Ticket->AdminCc, Ticket => $Ticket &>
+% while (my $watcher=$AccMembers->Next) {
+Q: <a href="<%RT->Config->Get('WebPath')%>/Admin/Users/Modify.html?id=<%$watcher->MemberObj->ObjectId%>"><%$watcher->MemberObj->Object->Name%></a><br/>
+% }
+ </td>
</tr>
</table>
+<%INIT>
+ #Queue #Watch
+my $ccMembers = $Ticket->QueueObj->Cc->MembersObj;
+my $AccMembers = $Ticket->QueueObj->AdminCc->MembersObj;
+</%INIT>
<%ARGS>
$Ticket => undef
</%ARGS>_______________________________________________
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