Hi,
After having successfully implemented version 3.6.4 in our organization, I have
started an attempt at updating the installation to 3.8.1. It seems to be
successful, however I have one show stopping issue. When I look at the tickets
the Turkish characters we use have become corrupted. Here is what I do in terms
of upgrading the database:
* I copy the database to a new one using phpmyadmin (I can run the new version
now! even without the db update, but with the character issues)
* I run the update script over the copy (from the temporary directory that
holds the 'upgrade' directory)
* I am using the copy for the new installation as I have to keep the original
database in one piece, it is live...
When I look at the fields in the database I see no differences between the two
('fotokopi(C500) sarı ve mavi toner bitik!' remains 'fotokopi(C500) sarı ve
mavi toner bitik!' - apparently we need blue and yellow toner for a printer
;-), so that makes me think something changed somewhere else. 3.6.4 shows this
ticket as it should, with a dotless i, 3.8.1 gives 'ı'
When I play with the character encoding using my browser I am not able to get
things to show up right.
Any suggestions would be great.
-- Jac
Istanbul, Turkey
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com