Is RT meant to support the specification of RT users as recipients in forms by specifying their username? If not, why not? It seems a pretty obvious feature that most email systems support. If so, what's the likely suspect for it it being misconfigured?
I've been specifying RT users as recipients for some time, and it seemed to work because most were local users. Recently, after assigning to some RT users who don't have local email accounts, much havoc has ensused... -- Cambridge Energy Alliance: Save money & the planet _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
