Hi All,
I have Ubuntu 6.06 with RT 3.4.5 running on postgres.
I recently added a Ticket transaction custom field "Assisted By" Applicable
Globally and And the type is Select 1 Value.
I have two questions on this regards.
1) How can I make it appear on the tickets-->Query Builder as well as Display
Columns so that I can search and see it on the reports
2) If I make the CF applicable to Tickets (Instead of Ticket Transactions) It
appears in Query Builder as well as Display Columns, However it wont be
available while resolving the calls.
I am no perl Guru and dont know how to modify a script. Would appreciate your
help/Workaround on the same.
Thanks and Regards,
Manjunath
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