Heres a screenclip of the graph, no matter what I try all I can get is the black and white graph with no additional info or colors. I tried installing webdot, graphviz, and perl-GraphViz. What version of graphviz are people running? When I use yum it installs graphviz 2.20.3. Thanks again in advance.
Sean From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sean McCreadie Sent: Saturday, October 25, 2008 6:10 PM To: [email protected] Subject: [rt-users] Trouble getting Relationship Charts to render correctlyin RT 3.8.1 Hello, Fresh off the Training class yesterday with Jesse I realized that my new RT 3.8.1 install isn't rendering the relationship graphs correctly. I am able to see the graph link but it only displays a simple B&W graph, when I select the various parameter checkboxes, I get nothing, and I get several errors in /var/log/messages like this: RT: Couldn't find property handler for 'CF' and 'Type of Request' subkeys (/opt/rt3/bin/../lib/RT/Graph/Tickets.pm:207) RT: Couldn't find property handler for 'ReferredToBy' and '' subkeys (/opt/rt3/bin/../lib/RT/Graph/Tickets.pm:207) RT: Couldn't find property handler for 'RefersTo' and '' subkeys (/opt/rt3/bin/../lib/RT/Graph/Tickets.pm:207) I searched the list and found this link http://www.gossamer-threads.com/lists/rt/users/77362?search_string=ticke t%20graph;#77362 <http://www.gossamer-threads.com/lists/rt/users/77362?search_string=tick et%20graph;%2377362> , so I tried installing perl-Graphviz, building from source, via yum, all with no avail. I am running Centos 5.2 x86_64. Anybody have any ideas? Thanks in advance Sean McCreadie IT Support Canyon Partners, LLC 310 272 1764
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