I solved this problem by checking the privileges on the configuration- >queues->group rights. One group had "everyone" with "own ticket" and once I removed that, the search screen loaded as fast as any of the other screens.
Joy On Oct 28, 2008, at 12:47 PM, Ruslan Zakirov wrote: > Is select box with owners very long? > > On Tue, Oct 28, 2008 at 6:18 PM, Joy Veronneau <[EMAIL PROTECTED]> > wrote: >> Hi, >> >> I am upgrading to RT 3.8.1 on an ubuntu vm. Everything seems to be >> working ok except that when I click on Tickets->New Search, the >> response time is very slow. Other functions seem lightning fast! >> >> I am running mysql-server 5.0.51a-3ubuntu5.1. >> >> I am wondering if anyone has any tips as to how I can improve the >> speed of Tickets->New Search? >> >> Thanks so much:) >> >> Joy >> _______________________________________________ >> _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
