On Oct 30, 2008, at 5:43 AM, Stefan Maier wrote: > Hi List. > > In our intranet we have a form to report certain problems. An email is > generated from the info the user provides and then sent via email to > RT(3.6). > > We now want to somehow parse the body of this email and fill out a few > custom fields. > > Is that possible; if yes, how?
http://search.cpan.org/dist/RT-Extension-ExtractCustomFieldValues/ > > > Thanks in advance, > Stefan Maier > > -- > Mit freundlichen Grüßen > > Stefan Maier > > ========================================================== > Straubinger Tagblatt > EDV-Abteilung Straubing FON: +49 9421 940 256 > Ludwigsplatz 30 FAX: +49 9421 940 6236 > D-94315 Straubing > http://www.idowa.de Email: [EMAIL PROTECTED] > ========================================================== > Zeitungsgruppe Straubinger Tagblatt / Landshuter Zeitung > Cl. Attenkofer'sche Buch- und Kunstdruckerei > Verlagsbuchhandlung Straubing KG > Registergericht: Amtsgericht Straubing, HRA 1118 > ========================================================== > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
