Hi Richard, not done this till now, but i think if you strip up the css this will offer you a better performance. But not sure if someone else did this already.
Torsten 2008/11/7 Woody - Wild Things <[EMAIL PROTECTED]> > Hi all, > > We use RT 3.8.1 (gentoo,apache2,mod perl) for use with our sales team > for Safaris in Tanzania. We have extremely poor internet connectivity > from Tanzania (no fibre yet) - our ISP has less transit B/W than most of > you have to your homes! and 800ms latency. It is therefore important to > us to keep b/w usage to a minimum. If you've every used a 14.4modem, its > like that! > > I have a few ideas to help this and have searched the net without luck. > I can code basic perl. > > 1. I'd like to automatically strip sigs from emails stored in the > database, so the Ticket's page is not so long with all the transactions > - can anyone suggest where i should put the code to do: > > $sig_marker="------------" > s/$sig_marker.*?$sig_marker//sg > > to remove a sig like > > -------------------- > my sig > -------------------- > > or should it be in a scrip? > > 2. I'd like to parse the transaction through something like uniq(1) to > get rid of duplicate lines, and also to remove lines that are: > > > > > > > > > > > > > > > > to only one line. > > where should i put this code? in a scrip, or in local/lib/RT? which > module? I think i can write the code, but need advice on the correct way > to go about it. > > 3. I'd like to only display the last few emails for a ticket, and even > then, maybe only the first 5-6kb of a email - our clients reply without > trimming mails to relevant detail, and threads can be over 50 mails > long! that can make a display ticket page over a MB in some cases. I > thin this may be a larger hack. > > 4. If anyone else has any great ideas about how to optimise RT for low > bandwidth, I'd love to know! > > thanks in advance > > Woody. > -- > ----------------------- > Richard Wood (Woody) > Managing Director > Wild Thing Safaris Ltd. > PO BOX 34514 DSM > Office: +255 (0) 222 617 166 > Mobile: +255 (0) 773 503 502 > > http://www.wildthingsafaris.com > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- MFG Torsten Brumm http://www.torsten-brumm.de
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
