On Nov 10, 2008, at 6:52 PM, Alex Young wrote: > Thanks. Do you know when 3.8.2 will be released?
Hopefully before the holiday season gets into full swing, but I can't commit to a release date. > I meant adding the WYSIWYG into RTFM, rather than just having WIKI > text > or plain text. That *should* be as easy as putting the right css attribute on the text area used for editing since the JS that turns on the WYSIWYG triggers on a class setting. It may cause some interesting problems inserting html into the WYSIWYG, I've not played with that. -kevin > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Kevin > Falcone > Sent: 10 November 2008 23:50 > To: RT Users > Subject: Re: [rt-users] Rich text in RT and RTFM > > > On Nov 10, 2008, at 3:51 PM, Alex Young wrote: > >> Does anyone know how I can get RT to send out HTML email when >> replying to tickets? I can get the auto-replies to send as HTML, but >> not the replies as MIME type seems to always be set to text. > > There are a bunch of fixes to this that will be in 3.8.2 > >> >> Also, will a future release of RTFM support the WYSIWYG HTML editor >> that is in RT? I think it would be very useful, especially for >> canned responses once sending HTML emails from RT works. > > Support in what way? > RTFM can insert content into the WYSIWYG editor while replying to or > creating a ticket. > > -kevin > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
