out of curiousity, is your webserver running as a user with permissions to access the data in /opt/rt3/ ?
On Tue, 11 Nov 2008, Jim Neundorf wrote: > Date: Tue, 11 Nov 2008 07:08:00 -0500 > From: Jim Neundorf <[EMAIL PROTECTED]> > To: [email protected] > Subject: [rt-users] This is my first attempt to install RT on Ubuntu 8.10 > desktop with fastcgi and nginx 0.6.32. > > Here are the steps I've taken: > > STEP 1 RT configure script: > > ./configure --prefix=/usr/local/rt \ > --enable-graphviz \ > --enable-gd \ > --with-web-handler=fastcgi \ > --with-db-type=Pg \ > --with-db-host=localhost \ > --with-db-port=5432 \ > --with-db-rt-host=localhost \ > --with-db-dba=postgres \ > --with-db-database=rt \ > --with-db-rt-user=ldc \ > --with-db-rt-pass=ldc4ever \ > --with-web-user=daemon \ > --with-web-group=daemon \ > --with-rt-group=daemon > > * Note nginx runs as user daemon, group daemon > > STEP 2 ran: > > make testdeps (ran without issues) > make intitialize-database (ran without issues) > > * Note at this point I assume rt is installed correctly > > STEP 3 /etc/init.d/rt script: > > #!/bin/sh > > RTPATH=/usr/local/rt > RTUSER=daemon > FCGI_SOCKET_PATH=$RTPATH/var/session_data > > case $1 in > start) > echo -n "Starting RT: mason_handler.fcgi" > cd $RTPATH > export FCGI_SOCKET_PATH > su $RTUSER -c perl bin/mason_handler.fcgi & > echo > ;; > > stop) > echo -n "Stopping RT: " > PIDS=`ps axww | awk '/[m]ason_handler.fcgi/ { print $1}'` > if [ -n "$PIDS" ] > then > echo -n kill -TERM $PIDS > kill $PIDS > echo > else > echo RT not running > fi > ;; > > restart|force-reload) > $0 stop > $0 start > ;; > > *) > echo "Usage: /etc/init.d/rt { stop | start | restart }" > exit 1 > ;; > esac > > * Note this deviates slightly from the recommendations at > http://wiki.bestpractical.com/view/FastCGIConfiguration which suggested > FCGI_SOCKET_PATH=$RTPATH/var/appSocket. There was no appSocket > subdirectory so I used session_data instead. I also ran: > > chown -R daemon:daemon /usr/local/rt/var/log > chown -R daemon:daemon /usr/local/rt/var/session_data > chmod -R 775 /usr/local/rt/var/log > chmod -R 775 /usr/local/rt/var/session_data > > STEP 4 Ran the /etc/init.d/rt script > > /etc/init.d/rt start -> Starting RT: mason_handler.fcgi > /etc/init.d/rt stop -> Stopping RT: RT not running > > This is where I'm stuck - I can't seem to get the mason_handler to run > and I don't see any output in the /usr/local/rt/var/log directory. > > I would really appreciate any insights on what I can do to move past > this point to get RT up and running. Thanks. > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > [EMAIL PROTECTED] SDF Public Access UNIX System - http://sdf.lonestar.org _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
