Thanks for the help on that, it works now. Now all I need to do is figure out the default password for the root user for RT...
-- Gary L. Greene, Jr. IT Operations Minerva Networks, Inc. Tel: (408) 240-1239 Cell: (650) 704-6633 > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > Sent: Friday, November 14, 2008 2:55 PM > To: Gary Greene; [EMAIL PROTECTED]; > [email protected] > Subject: Re: [rt-users] Having some configuration problems > with CentOS 5 and RT3.8.1 > > Check the permissions on your rt install dir > > > Sent via BlackBerry from T-Mobile > > -----Original Message----- > From: "Gary Greene" <[EMAIL PROTECTED]> > > Date: Fri, 14 Nov 2008 13:59:05 > To: <[email protected]> > Subject: [rt-users] Having some configuration problems with > CentOS 5 and RT > 3.8.1 > > > This is likely caused by either a misconfiguration on my > part, or I flubbed up the installation, however when I > connect to the rt3 install on my CentOS 5 system, I get an > 500 from the server. The info from the Apache log reads as follows: > > [Fri Nov 14 12:26:59 2008] [error] [client 10.5.1.137] Can't > locate object method "Config" via package "RT" at > /usr/lib/perl5/vendor_perl/5.8.8/RT/Handle.pm line > 85.\nCompilation failed in require at > /usr/lib/perl5/vendor_perl/5.8.8/RT.pm line 216.\n > > I've looked at the code that this is referring to, and saw > that this is an eval to "use DBIx::SearchBuilder::Handle::" . > RT->Config->Get('DatabaseType') in the FinalizeDatabaseType > subroutine. > > I've installed all of the packages that were listed from the > test dependency script including DBIx::SearchBuilder, and > have followed the instructions for installing RT via RPM > (with the caveat that I did my own spin of the RPM since we > would like to use the 3.8.x series instead of 3.6.x, which > required me to build a number of additional module packages > to get RT to build correctly....) > > Any input for this would be greatly appreciated. > > -- > Gary L. Greene, Jr. > IT Operations > Minerva Networks, Inc. > Tel: (408) 240-1239 > Cell: (650) 704-6633 > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
