Hi Kevin, thanks for replying.
Yes I did try replacing " my $val =
$Ticket->FirstCustomFieldValue("$target_name");"
to my $val = $Transaction->FirstCustomFieldValue("$target_name");
where:
my $Transaction = $self->TransactionObj;
my $Ticket = $self->TicketObj;
but still, the value is empty.
> Have you called FirstCustomFieldValue on a Transaction object (since
> this Custom
> Field applies to Transactions and not Tickets)?
>
> -kevin
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