Thanks for the suggestion, Curtis .. I see the checkbox for showing disabled for queues, but not one for custom fields.
I figured out why the custom fields weren't showing up .. it was something I noticed when I first started using RT ... I didn't have a queue selected. Once I selected a queue, the fields showed up. Thanks! Jon >>> Curtis Bruneau <[EMAIL PROTECTED]> 11/17/2008 10:48 >>> I'm not sure if it's like 3.8.x but there's a checkbox to include disabled custom fields. Curtis Jonathan Jeppson wrote: > All, > > I created a new custom field and unchecked the enable box to disable it and > now I can not see the custom field in the UI. > > Also, I don't know if it is related to the above, but in the Ticket Search, I > can no longer add custom fields to the display criteria. > > Any ideas? > > Thanks! > Jon > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
