Hi, We just recently upgraded our RT from 3.6.5 to 3.8.0. On 3.6.5 we had a scrip which would send an email to notify the owner of a ticket in the event that someone merged another ticket within it.
Unfortunately since the upgrade to 3.8.0 this no longer works. The custom condition I used to use was/is; my $txn = $self->TransactionObj; return undef unless $txn->Type =~ /^AddLink$/i; return undef unless $txn->Field =~ /^MergedInto$/i; return 1; Is there something that is handled differently in 3.8.0? Do I need this scrip or is there another way to do this, it seemed pretty simple. -- Regards Aaron
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