Is it possible to import our user information from our current helpdesk software over to RT? I can get the required fields into a CSV no problem, but it importing them directly into the 'Users' all that needs to happen?
Troy Brown IT Manager Shawnee Library System 618-985-3711 x2021 <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED] Shawnee is one of nine multitype Library Systems cooperating to provide vital services to the citizens of Illinois.
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