On second thought, although this would be quite easy to implement, it leaves open the serious possibility of users changing their email address which would allow them to view tickets from other companies.
Gordon [EMAIL PROTECTED] wrote: > Would it be possible to customise the SelfService search to display > tickets with Requestors from the same email domain (assuming all > Requestors from the one company use the same domain)? > > Gordon _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
