Oh. Well, look at that. I'll add this info to the wiki now. Thanks! ------------------------ Rob Munsch IT Administrator http://www.PhillyCarShare.org Our wheels. Your freedom. 215-730-0988 x131
> -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf > Of Ruslan Zakirov > Sent: Thursday, December 04, 2008 6:38 PM > To: Robert Munsch > Cc: [email protected] > Subject: Re: [rt-users] Clickable links for 3.8.1? > > Look at Active_MakeClicky in RT's config. Please, update the wiki page. > > On Fri, Dec 5, 2008 at 2:16 AM, Robert Munsch <[EMAIL PROTECTED]> > wrote: > > <<Robert Munsch.vcf>> >Reading > http://wiki.bestpractical.com/view/ClickableLinks , it seems to >reference > paths/files for 3.4 that don't exist in 3.8.x. Anyone have an >update to > this method? I'm generating tickets from a system that sends an >email > alert that contains multiple links to affected systems, and agents >will > need (and are already quite used to) being able to pull up the info > >directly. The URLs are also quite long and ugly and break across > multiple >lines: copy/paste isn't a good solution. > > > > Following the directions on the wiki there better (understanding them on > the third read or so...) realized I have to MAKE a file called default in > that path. OK, fine; I created that path and stuck the final code block > ('improved version') in it. > > > > RT is not broken - works in all respects AFAIK so far - but instead of > clickable links as hoped for, or the old plain text display of > > > > https://blah.com/etc > > > > I now have html tags enclosing the links with the huge ugly URL being > truncated in what's displayed - > > > > <a href=https://blah.com/etc for a very very very long > time>https://blah.com/etc trunc...</a> > > > > so close, but not quite. Any ideas? > > > > > > ------------------------ > > Rob Munsch > > IT Administrator > > http://www.PhillyCarShare.org > > Our wheels. Your freedom. > > 215-730-0988 x131 > > > > > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com > > Commercial support: [EMAIL PROTECTED] > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > > > > > -- > Best regards, Ruslan.
BEGIN:VCARD VERSION:2.1 N:Munsch;Robert FN:Robert Munsch EMAIL;PREF;INTERNET:[EMAIL PROTECTED] REV:20080605T213203Z END:VCARD
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
