Proper upgrade to RT 3.8.1 will fix this problem. On Mon, Dec 8, 2008 at 12:47 AM, Phil Labonte <[EMAIL PROTECTED]> wrote: > I have version 3.6.5 > > When users log in everything works fine... but every time they click > on a new ticket in the system they have to re log in again. > Is there a configuration parameter I can change to stop this behaviour > or am I dealing with something more complicated? > > Thanks. > > Any help would be appreciated. > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
-- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
