I just upgraded from RT 3.6.6 to 3.8.1 on Mac OS X Server 10.4.11, using PostgreSQL 8.3.5.
Creating a ticket, I see a couple candidate owners who shouldn't be in the Owner drop-down menu, even including a non-privileged user. I followed the instructions (but see next paragraph), as far as I know (I've done many RT upgrades over the years), and I didn't see any errors. The installation of CPAN dependencies went fine, the make upgrade went fine, there were no errors when I ran the database upgrade script. I read the UPGRADING file but didn't see any actionable items for me. I don't see anything unusual in the PostgreSQL, system, or Apache logs. The only unusual occurrence was that I initially ran 'sudo make upgrade' on top of the existing RT directory, but I then decided to move that directory out of the way and run 'sudo make upgrade' again. RT 3.8 looks great, but hopefully I don't have a corrupted database. I *do* have a backup of the database, of course. I'd like some advice on how to proceed. Thanks for any tips, Kevin Murphy _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
