On Wed, Dec 17, 2008 at 12:12:51PM -0430, Eliezer E Chávez wrote: > Hi All > > I installed RT as a solution to remove Remedy's AR in my company, but i'm > having some troubles displaying spanish accented characters like á é í ó ú > or ñ, so, if anybody has any ideas, will be very appreciated > > My install is > > Solaris 10 SPARC > Perl 5.10 > RT 3.8.1 > Oracle 10.2.4 >
Did you set "spanish" in your RT preferences to have the UI in spanish? If so is the problem only with menu/buttons or with tickets subject/contents? Do you have something like "AddDefaultCharset UTF-8" in your apache configuration? What is your database encoding? (select * from nls_database_parameters where parameter='NLS_CHARACTERSET';) _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
