Steffen Tronstad wrote: > I want to customize the " 10 newest unowned tickets" to include a > quick-delete button, and to show the requestors email-address (or even > better, the email without @domain.tld) > > Is there any template-file I can edit to make these changes ?
I'd like to know how to do something similar where I could add a "resolve" link beside "take" so that simple problems can be marked as resolved quickly. -- Charles Dand Penguin Factory Ltd _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
