Sven, You were indeed correct. The culprit was mod_deflate, though it was configured only in a different vhost. Seems once it's loaded it affects everyone.
Thanks a lot for your help in this. - Braam -----Original Message----- From: Sven Sternberger [mailto:[email protected]] Sent: 19 December 2008 15:10 PM To: rt-users Subject: Re: [rt-users] RT double-gzipping attachments Hello Braam! I can't reproduce the problem in 3.8.1. I would check the webserver configuration (mod_deflate?), or maybe a 'special' browser plugin. regards! sven On Fr, 2008-12-19 at 09:47 +0200, Braam van Heerden wrote: > I've got a weird problem with my RT installtion, occurring on both my > 3.8.1 test install and 3.6.5 production installation. > > Normally if I attach a file to a ticket via the web interface as > Correspondence, then download the file from the server, I get the same > file back. However, if I do this with a gzip'ed file, I get a > double-gzip'ed file back. > > Example session: > > ---------------------------- > > <>:~$ echo $( K=100;while [ "${K}" != "0" ]; do K=$(( ${K} - 1 )); > echo -n "DATA "; done; echo "" ) > file1.txt <>:~$ cksum file1.txt > 2112801529 500 file1.txt > <>:~$ gzip file1.txt > <>:~$ cksum file1.txt.gz > 3313752743 41 file1.txt.gz > ------ Upload file to RT ticket, then download file again from RT > ticket <>:~$ cksum file1.txt.gz > 3957064899 61 file1.txt.gz > <>:~$ gunzip file1.txt.gz > <>:~$ cksum file1.txt > 3313752743 41 file1.txt > <>:~$ file file1.txt > file1.txt: gzip compressed data, was "file1.txt", from Unix, last > modified: Thu Dec 18 16:09:43 2008 > <>:~$ mv file1.txt file1.txt.gz > <>:~$ gunzip file1.txt.gz > <>:~$ cksum file1.txt > 2112801529 500 file1.txt > > ---------------------------- > > I have looked in the RT source and can't find a place where gzip is > called, nor can I find something akin to this in my Apache > configuration. Does anyone have an idea where I can look for a > solution to this? > > RT: 3.6.5 > CentOS 5 i386 > Apache: httpd-2.2.3-11.el5_1.centos.3 > MySQL: mysql-5.0.45-7.el5 > Perl: perl-5.8.8-15.el5_2.1 > > Thanks in advance :) > > Braam van Heerden _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
