Everyone
We have 3 different queues setup in our RT environment. Each queue receives emails from a mailbox we have setup and imports that email into RT. We can "Take" and "Assign" ownership to all queues. But we have one queue that will not allow us to change the status of a ticket to "Resolved" or "Deleted". The others work fine. It is just this one queue. We have gone through and checked permissions and it is nothing we can find there. Any of you experienced this before? Thanks in advance.
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