I ran it with nagios disabled and same error: Couldn't wipeout object: no connection to syslog available - /dev/log is not a socket at /usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Syslog.pm line 71 Stack: [/usr/lib/perl5/5.10.0/Carp.pm:44] [/usr/lib/perl5/5.10.0/i386-linux-thread-multi/Sys/Syslog.pm:510] [/usr/lib/perl5/5.10.0/i386-linux-thread-multi/Sys/Syslog.pm:389] [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Syslog.pm:71] [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Output.pm:39] [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:147] [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:95] [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:70] [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:22] [/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236] [/opt/rt3/bin/../lib/RT/Shredder.pm:595] [/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146] [/opt/rt3/bin/../lib/RT/Shredder.pm:592] [/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146] [/opt/rt3/bin/../lib/RT/Shredder.pm:592] [/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146] [/opt/rt3/bin/../lib/RT/Shredder.pm:592] [/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146] [/opt/rt3/bin/../lib/RT/Shredder.pm:592] [/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146] [/opt/rt3/bin/../lib/RT/Shredder.pm:592] [/opt/rt3/bin/../lib/RT/Shredder.pm:551] [/opt/rt3/bin/../lib/RT/Shredder.pm:540] [/opt/rt3/share/html/Admin/Tools/Shredder/index.html:158] [/opt/rt3/share/html/Admin/Tools/Shredder/autohandler:59] [/opt/rt3/share/html/Admin/autohandler:49] [/opt/rt3/share/html/autohandler:311]
From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Ian Rowland Sent: 07 January 2009 11:57 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] Shredder cannot shred ticket with many attachments Hi everyone, first time post to the list but I have been following it for 2 years now - thanks for all the great advice. I had a mail loop on my system during December. Someone emailed a corrupt attachment in, rt would send a response to watchers and my exchange server on the LAN NDR'd the message back to RT (corrupt attachment), RT in turn then sent out a mail to the watchers and this caused an eternal NDR/Response loop. I think I have in excess of 100,000 responses in the ticket We were on 3.8.1 and now running 3.8.2rc1 In firefox I get the following timeout after a few hours: Couldn't wipeout object: no connection to syslog available - /dev/log is not a socket at /usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Syslog.pm line 71 Stack: [/usr/lib/perl5/5.10.0/Carp.pm:44] [/usr/lib/perl5/5.10.0/i386-linux-thread-multi/Sys/Syslog.pm:510] [/usr/lib/perl5/5.10.0/i386-linux-thread-multi/Sys/Syslog.pm:389] [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Syslog.pm:71] [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Output.pm:39] [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:147] [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:95] [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:70] [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:22] [/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236] [/opt/rt3/bin/../lib/RT/Shredder.pm:595] [/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146] [/opt/rt3/bin/../lib/RT/Shredder.pm:592] [/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146] [/opt/rt3/bin/../lib/RT/Shredder.pm:592] [/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146] [/opt/rt3/bin/../lib/RT/Shredder.pm:592] [/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146] [/opt/rt3/bin/../lib/RT/Shredder.pm:592] [/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146] [/opt/rt3/bin/../lib/RT/Shredder.pm:592] [/opt/rt3/bin/../lib/RT/Shredder.pm:551] [/opt/rt3/bin/../lib/RT/Shredder.pm:540] [/opt/rt3/share/html/Admin/Tools/Shredder/index.html:158] [/opt/rt3/share/html/Admin/Tools/Shredder/autohandler:59] [/opt/rt3/share/html/Admin/autohandler:49] [/opt/rt3/share/html/autohandler:311] Tail -f /var/log/messages: Jan 7 11:00:35 rt kernel: imklog 3.20.2, log source = /proc/kmsg started. Jan 7 11:00:35 rt rsyslogd: [origin software="rsyslogd" swVersion="3.20.2" x-pid="1622" x-info="http://www.rsyslog.com"] restart Jan 7 12:00:20 rt kernel: Kernel logging (proc) stopped. Jan 7 12:00:21 rt kernel: imklog 3.20.2, log source = /proc/kmsg started. Jan 7 12:00:21 rt rsyslogd: [origin software="rsyslogd" swVersion="3.20.2" x-pid="1622" x-info="http://www.rsyslog.com"] restart I am also running Nagios on the box, will stop the service and try the shred again. Any pointers will be appreciated Ian [cid:image001.gif@01C970E2.6BCEE210]<http://mail13.mimecast.co.za/mimecast/click?code=583545cda220ce3389fb393fb43a6525> Pimpano Three (Pty) Ltd Name: Ian Rowland Email: i...@pimpano.co.za<mailto:i...@pimpano.co.za> Phone: 0861-PIMPANO Mobile: 082-332-0585 Fax: 086-672-2541 Disclaimer The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of rt-users@lists.bestpractical.com and others authorized to receive it. If you are not rt-users@lists.bestpractical.com you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful or illegal!!!
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